SODEXO

Case-study library

Tier 1 assets are governed, cited and cleared for external use. Tier 2 assets stay inside the room.

Citation
18 of 18 assets
RefTrust (anonymised)Claim supportedEvidenceCitation statusClearanceTier
CS-014North West acute FTTUPE transfer completed with zero service interruptionSigned client statement, HR transfer logClearedTier 1 · Governed
CS-018Midlands teaching trustPLACE cleanliness moved from 4th to 1st quartile in 18 monthsPublished PLACE data 2023–2025ClearedTier 1 · Governed
CS-021CMPC acute FT£3.1m recurrent CIP delivered across soft-FMClient finance sign-off, unpublishedPending clearance →Tier 1 · Governed
CS-024South coast FTPortering response times cut 32%Task management system extractClearedTier 1 · Governed
CS-029Yorkshire acute trustRetail catering contribution up £480k per annumTrading accounts, client-confidentialClearedTier 2 · Working
CS-031London specialist trustStaff turnover in soft-FM reduced to 9%Workforce data, anonymisedClearedTier 1 · Governed
CS-035Scottish health boardNet-zero kitchen conversion at three sitesEnergy audit, contractor reportPending clearance →Tier 2 · Working
CS-038East of England FTPatient meal satisfaction 94% sustained over 24 monthsTrust patient survey, quarterlyClearedTier 1 · Governed
CS-041North West community trustHelpdesk consolidation across four sitesService desk MI, 12 monthsClearedTier 1 · Governed
CS-043GM acute FTWard housekeeping model cut missed cleans 61%Audit data, client verifiedClearedTier 1 · Governed
CS-046WY teaching trustFood waste down 38% across three kitchensWaste weighing logsClearedTier 1 · Governed
CS-048CMPC specialist trustSoft-FM mobilisation in 11 weeksMobilisation plan, signed offClearedTier 1 · Governed
CS-052NENC acute trustPortering task compliance 98.4% sustainedTask system extractClearedTier 1 · Governed
CS-055EofE district generalAgency spend in soft-FM eliminatedPayroll comparison 2024-2026ClearedTier 1 · Governed
CS-058South East acute FTPLACE food score 91% at 12 monthsPLACE published dataClearedTier 1 · Governed
CS-061London teaching trustNight-shift retention improved to 88%Workforce data, anonymisedPending clearance →Tier 2 · Working
CS-064Cheshire acute FTDeep-clean programme delivered inside CIP envelopeClient finance sign-offClearedTier 1 · Governed
CS-067Midlands FTPatient dining redesign, 96% satisfactionTrust patient surveyClearedTier 1 · Governed